Work Environment: This role typically involves a mix of office work, customer interaction, and occasional off-site visits to meet with clients or collect payments.
Position Summary: We are seeking a motivated and customer-focused Account Representative to join our team at [Your Company Name], a leading rent-to-own business. In this role, you will build strong relationships with customers, manage accounts effectively, and ensure customer satisfaction while supporting the growth of our company.
Key Responsibilities:
- Account Management: Maintain accurate customer accounts by processing payments, tracking account activity, and ensuring timely updates.
- Customer Service: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting customers in understanding their agreements and options.
- Sales Support: Promote and explain products and services to existing and prospective customers, driving sales and repeat business.
- Collections: Follow up on overdue accounts, negotiate payment plans, and ensure timely collection of outstanding balances while adhering to company policies.
- Documentation: Prepare and maintain necessary paperwork for agreements, payments, and transactions in compliance with company standards.
- Collaboration: Work closely with the sales and operations teams to meet company goals and ensure a seamless customer experience.
Key Responsibilities:
- Clean and maintain furniture to ensure it is in excellent condition.
- Assemble furniture accurately using tools and provided instructions.
- Inspect furniture for any defects or damage during cleaning and assembly.
- Organize and store tools and supplies neatly after use.
- Collaborate with the team to ensure all furniture is prepared on time.
Attire:
Jeans/pants and a polo shirt. No T-Shirts and no shorts
Business Hours:
Monday to Friday 10am to 7pm
Saturday 10am to 5pm
Some Sundays
Wages:
$15.00