Job title | Maintenance Technician |
Reports to | Service Manager |
Job Purpose
The Maintenance Technician is responsible for serving customers by installing systems and products for Mega Care Solutions.
Job Summary
The Maintenance Technician performs maintenance work for HVAC/R equipment, duct systems, fittings, grilles/registers/ diffusers, controls, and related equipment. Performs other duties/tasks as required.
Detailed Responsibility
Identifies potential problems during maintenance that might affect current or future system performance. Provides customers with information on new equipment when existing equipment exceeds 10 years of age or is in generally poor condition. Be able to turn lead over to Comfort Specialist if client desires new equipment. |
Presents findings and options to customers, providing advice as needed/requested. Provides customers with information and pricing on service agreements, accessories, and other comfort improvements. |
Identifies and suggests opportunities for quality and cost improvements. |
Maintains a clean equipment/work area. Maintains a clean and serviced company vehicle in accordance with company policy. Performs/assists with maintenance and service/repair work as needed. |
Verifies correct operation of all maintained customer equipment. Demonstrates and provides training for customer, as requested. |
Ensures complete customer satisfaction and/or salesperson/supervisor sign-off upon completion of work. |
Completes all paperwork required by management and records hours and all materials used. Collects for performed work, as applicable. Returns all unused material and inventory. |
Provides customers with information and pricing on service agreements, accessories, and other comfort improvements. |
Qualifications
Qualifications include:
- EPA certified for all R22
- Software Technical skills
- Valid driver’s license
- Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)
- Ability to lift 100 pounds
- Standard technician tools
- ICE/NATE certification preferred
- Neat, clean, professional appearance.
Physical Requirements
Job is physically demanding, requiring standing for extended periods of time, lifting heavy objects on a regular basis, and doing repetitive tasks with few breaks, working outdoors in all types of weather, working with challenging clients, and working in tight or cramped spaces for long periods of time.
Age Requirements
Must be at least 18 years of age.
Business Hours
Monday through Friday 8:00am to 5:00pm
Saturday and Sunday are on-call days
Required Attire
Jeans, steel toe boots, and a plain black t-shirt.
Background and Drug Screen Required
Willing to hire qualified applicants upon completion of the program.
Salary Range
$15.00/hour