Reports To: MHCC Executive Director, MHCC Board of Directors
Revised Date: 2023
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Develop membership marketing plan to target new members, expand demographics, increase awareness, enhance involvement and boost revenue for the Chamber.
- Schedule personal visits and meetings with potential chamber partners and members
- Close sales during on‐site visits or through follow‐up phone calls and written communication
- Achieve budgeted new membership revenue goals.
- Manage annual membership renewal program and meet yearly revenue goals.
- Coordinate and support all membership and partnership fulfillment and programs.
- Assist Chamber members in taking full advantage of their membership.
- Lead Ambassador Club and volunteer recruitment and service programs.
- Manage Chamber’s Ribbon Cutting program, activities and marketing with Marketing Team.
- Manage, recruit and communicate with Chamber Affinity Partners.
- Oversee and manage chamber membership database.
KNOWLEDGE
Personnel practices and procedures; standard office practices and procedures; phone etiquette; customer service.
SKILLS
Operate computer programs such as Word, Excel, PowerPoint and ; ability to adapt to new computer programs; ability to utilize the internet for research; read, analyze and interpret Chamber policies and procedures; read, draft, edit and proofread correspondence and other documents; communicate effectively in person and over the phone; prioritize tasks to be performed and assigned; perform basic mathematical functions; operate office equipment such as copy machine, fax machine, telephone system and calculator; answer the telephone, retrieve voicemail messages and transfer calls; and establish and maintain effective working relationships with Chamber members, Chamber Board of Directors and the CEO.
Hours: Mon to Fri - 9am to 5pm
(Flexible)
Attire: Business Casual